Terms of Service

01Agreement

By using solodrip.in (the “Site”) or placing an order, you agree to these Terms of Service and to our Privacy Policy and Refund Policy. If you do not agree, please do not use the Site. We may update these terms from time to time; the version on this page is the one that applies.

02Who can buy

You must be at least 18 years old, or be using the Site with the involvement of a parent or guardian. You agree to give accurate and complete details (name, phone, email and delivery address) when you order.

03Products and pricing

• We try to show colours, images and descriptions as accurately as possible, but your screen may display colours slightly differently.
• All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. Shipping charges, if any, are shown before you pay.
• We may change prices, or correct errors in prices or descriptions, at any time. If a price error affects an order you placed, we will contact you and you can choose to continue or cancel with a full refund.
• Products are offered while stock lasts.

04Orders and payment

Placing an order is an offer to buy. An order is confirmed once your payment is successful and we have approved it. We may refuse or cancel an order, for example because of stock, pricing errors or suspected fraud, and will refund any payment taken. Payments are handled by our payment partner; we never see or store your card, UPI or bank details.

05Delivery

We deliver across India. Orders usually arrive within 14 days of placing them, and we send a tracking link when your parcel ships. Delivery times are estimates and can be affected by couriers or events outside our control. You are responsible for giving a correct and complete address and a reachable phone number.

06Refunds

Refunds are available within 7 days of delivery, only for a missing, wrong or broken item, and require an unboxing video as proof. The full process is in our Refund Policy.

07Acceptable use

You agree not to misuse the Site: no attempts to disrupt it, to access it by automated means, to gain unauthorised access, to place fraudulent orders, or to use it for anything unlawful.

08Intellectual property

The SoloDrip name, logo, text, images and design on the Site belong to us or our licensors. You may not copy, reproduce or use them for commercial purposes without our written permission. Brand names of products we sell belong to their respective owners.

09Limitation of liability

The Site and products are provided on an “as is” basis. To the fullest extent allowed by law, SoloDrip is not liable for indirect or consequential losses arising from the use of the Site or products, and our total liability for any order is limited to the amount you paid for that order. Nothing here limits any rights you have under Indian consumer law.

10Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts in India.